Our ServicesDrasis Solutions is to be every clients "trusted" outsourcing partner, on a long term basis. We have a constant quest to set higher standards after every stage of our processes, contact center services as well as in our other outsourcing and BPO services, to ensures that our clients get better productivity from their respective businesses, each advancing year. Drasis Solutions is to be every client's trusted outsourcing partner on a long term basis and to set the next standard in outsourced contact center teleservices by improving our client experience, and exceeding their expectations. And we deliver one call at one time and satisfy the caller or the customer during that call. We provide Inbound Call Center services, round the clock hence ensuring that the customers receive assistance, at any hour of the day. What services can I expect from Drasis Solutions?We have successfully and competently handled email support services. Our experience ranges from handling simple as well as complex issues. Our email services are comprehensive and include.
InfrastructureWe at Drasis Solutions provide a very reliable and flexible system that responds promptly to the customer queries. Combined activities like direct mailing and call center follow-up together, can more then double your normal response rates. To increase the efficiency levels, these activities should be well focused and should involve timely use of telephone, as a means to lift overall direct mail response. Direct mail campaign is a resource intensive business, if all the essential elements for success are carried out properly. Outbound call centers, execute and follow-up every aspect of your direct mailings, by providing specialized services. The Customer Service Representatives (CSRs) communicate directly with the customers, dealers, distributors and business partners with a customized campaign. If direct mail is used to generate leads, then Direct Mail Follow-Up can considerably increase quantity and quality of the produced leads. |
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BPO Services
