Our Management
Drasis Solutions is the place where highly competent people along with innovative technology combine to bring you the best Call center services and Offshore BPO Services in the industry. We deliver services like Inbound Call Center Services, Outbound Call Center Services, Order Taking, Customer Service, Class and Seminar Registration, Answering Service and Web Enabled Customer Support Services.
Drasis Solutions processing centers a certified ISO 27001 -2005 and STPI unit offers fully developed, quickly scalable business processes that leverage economies of scale and leading-edge technology to achieve.
The traditional call center—rows of agents in headsets answering calls—is becoming obsolete. In a consumer-driven, Internet-enabled world, your customers aren’t just calling you. They want to reach you via email, IM, text, and more. And simply "taking" calls isn’t enough to keep customers loyal—you need to proactively reach out to build relationships, upsell, and solve problems before they become deal-breakers.
In short, you need a contact center. You need to reach your customers using the communications channels they want. You need to balance inbound and outbound communications so that no one is left waiting. And you have to do all of this while cutting costs, improving agent efficiency, and maximizing the value of every customer.
Drasis Solutions can help. From internal operations to customer relationship management, we offer solutions to help make your entire contact center more effective.
We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.
Our Inbound Call Center and predictive dialer features, coupled with our hosted outbound call center technologies are helping companies of all sizes and across all industries increase service quality while reducing operating costs. We understand the critical importance of a comprehensive automated customer care solution. Our customizable IVR system helps your call center drive the highest levels of customer satisfaction and retain more of your valued customers. And with our hosted model there is no upfront investment in capital.
Mr. Zakir Hussain K.R
Chairman - Drasis Group Of Companies
Mr. Zakir Hussain K.R, Chairman - An M.B.A. in finance and various other credits to his name Mr. Hussain set of to create a name for himself in the business world, which has given rise to what we now know as "THE CITY GROUP". He has come a long way since, 1995 and today he has twenty six companies operating all around the world under the brand name "THE CITY GROUP" with a strong financial background and a vision to be the best. He has now set his focus on creating a name for himself in the IT industry.
Mr. Fazlur Rehman A
Managing Directory - Drasis Group Of Companies
Mr. Fazlur Rehman .A, Managing Director - A young and enthusiastic entrepreneur, Mr. Rehman an engineering graduate from Sri Venkateshwara college of Engineering who has been the brain child behind Drasis Technologies Pte. Ltd (Singapore) and Drasis Software Pvt Ltd (Chennai), he has gained a major share of his experience and knowledge by being a part of the city group. His interest in dealing with the international IT market has given rise to his latest venture Drasis Solutions.
J Prathyuesh
Chief Executive Officer - Drasis Group Of Companies
An MBA in Marketing having 12 years of experience in the IT & ITES industry, and held positions like :AVP-presales ,Strategist , VP - global sales ,Director- marketing for multi-million dollar corporations and have worked with big brands like GE, HCL, I Gate, KPMG.
Mr. Percheck H. Barnes
Head of Operations - Drasis Group Of Companies
A post Graduate in Commerce who is Specialized in setting goals towards turnaround (TAT), transformational, and cross-cultural strategizing; by extending organizational boundaries, with an ocean of knowledge and experience he has now taken up the responsibility of heading Drasis Solutions along with a well talented & experienced team, he plans on making his latest venture a name to remember.
Mr. P.Madhusudhanan
Sr. Business Analyst - Drasis Group Of Companies
A postGraduate in M.C.A from SRM University. He was declared as the P.C MAN of the year 2006- INDIA at the collegiate level. An enthusiastic learner and achiever with his innate passion for the IT industry has set fold his talents as a Business Analyst in NAVAKUN TRANSPORTS Ltd., – THAILAND for 2 years and established himself within a short period for achieving his targets by continually interacting with international clients and satisfying their needs as and when required.. His achievement still continued when he stepped into the INDIAS most preferred BANK “HDFC” and functioned as a MANGER for Corporate Affairs and was made to handle all the branches through out Tamil Nadu and some branches in Karnataka.
Mr. Manu Kuppanna
Business Development Executive - Drasis Group Of Companies
A young and experienced individual he served as a business development consultant for T Mobile and generated new business opportunities in telecom systems and support for government and commercial clients. He holds a bachelor's degree in computer engineering from Niagara College, where he worked as a student job coach and mentored and groomed students to introspect and scrutinize their talents.Based on a variety of rich exposure in various segments of business development representing renowned corporates, Manu brings an array of best practices which adds value.
Mr. Jai Kumar M
Technical Manager - Drasis Group Of Companies
A young and well qualified individual who has completed his M.B.A in systems and a Diploma in Computer Engineering, having so many credits to his name and the experience to back his knowledge has come by being a part of the prestigious Indian Coast Guard Technical Team, where he was in charge of Networking Administration and AMSS, he has also worked for Quadsel Systems. He also loves challenges thus strengthening the Drasis Solutions Team even more.
Management Team
